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IDeACOM
Technologies has an unmatched perspective of relevant business
communication capabilities. Our offices are dedicated to providing total
client satisfaction through expert project management
of every system
installation.
A Project Manager is assigned to
work with each client to insure a smooth transition. As your single point
of contact, the Project Manager, in conjunction with a team of IDeACOM
Technologies factory-trained technicians and customer service personnel,
handles every aspect of your installation. This includes ordering phone
lines and coordinating service with your local and long distance carriers,
plus building your database and customizing specific applications for your
organization.
IDeACOM Technologies training
support is unlimited. We provide personalized, on-going training programs
for your staff. Each new client is surveyed to assure satisfaction with
the installation of their system and user training. In sum, our goals are
measured in the attainment of results for our clients.
On-going client support. . . .
Our factory-trained technical
staff provides a wide array of expansion services, repair, and maintenance
programs. IDeACOM Technologies has the unique standard of allowing our
clients to decide what is, and is not an emergency for their business.
Service ranges from two hour response for critical failures to remote
monitoring and maintenance of multi-site data networks.
IDeACOM Technologies is convinced
of the importance of on going training for our technical staff. We strive
to insure that the client receives the very best technical support
available in today’s changing market place.
Each of our service centers maintains a fully
stocked warehouse of equipment for backup and to keep pace with
ever-growing companies. We take pride in the fact that each of our
locations maintains the technology and human resources in-house to provide
timely response for clients.
All maintenance programs are tailored to meet the
needs of each individual client.
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